WebRTC

Bring real-time communication into every digital experience with WebRTC. Enable seamless voice, video and collaboration without downloads or delays.

Make connecting simple 

Today’s customers know what they want- easy interactions in an instant.  But delivering a seamless customer experience is challenging when consumer needs are constantly changing. And one bad experience can put them off for life.  Our Web RTC solution makes connecting simple. Giving you the tools to create rich calling functionality.

Through a web browser or mobile app, your customers use a ‘click-to-call’ button to connect them to the nearest call agent. Helping you improve communication and drive business growth

Give your customers another route to the contact centre

Simplicity

With a single integrated interface and a click-to-call action, give web browsers and mobile devices real time communications capabilities and easy to download software kits. All bypassing traditional PTSN networks.

Peer to peer communication

Our audio communication service works inside web pages to enable direct communication. With no need to install plugins or download native applications.

Ready to go.

With no usage base, our solution is ready to use. So there’s no need to over-spend on resources that won’t be used often.

Complete customer control

Calling features and routing plans are used in the exact same way as traditional access methods. Giving customers complete control, at all hours of the day.

Geographic reach

Our WebRTC services is available across the globe, with geo-location used to direct traffic to the nearest node.

Reporting features

Manage and monitor calls as in the same way you would for traditional calls. Access data on where your calls originate and on which devices

A simpler, smarter way to connect with your customers

One seamless experience across web and voice

Give customers a unified experience across your website and contact centre, creating a smooth journey from first click to live conversation.

Secure by design

Protect customer interactions and your network with a secure layer that sits between the web and your infrastructure, helping keep data safe at every step.

Full visibility and control in one place

Manage web-originated traffic and traditional voice calls together, so your teams can maintain clear oversight of all customer interactions.

Lower mobile calling costs for customers

Mobile apps on Android and iOS let customers access toll-free numbers directly, reducing or removing expensive mobile call charges.

Click-to-call simplicity

Remove friction by letting customers connect instantly—no searching for regional numbers, just click to speak and be routed to the right team automatically.

Flexible, usage-based capability

Only pay for what you use with a service that’s ready when you need it, helping you avoid unnecessary spend on rarely used functionality.