Terms and Conditions

Explore our general terms and service schedules, providing clarity on how we deliver secure, reliable global connectivity and communications solutions.

Our terms and conditions provide the legal framework that governs the products and services supplied by BT International. They are designed to give you clear information about our contractual terms, service commitments and the responsibilities of both BT International and our customers.

Select the section below to access the relevant documentation.

General Terms

The standard terms that apply across BT International products and services, covering key contractual obligations and responsibilities.

View general terms

Service Schedules

Product-specific terms and service details outlining the commitments and requirements for individual BT International services.

View Service Schedules