Accessibility
At BT we are committed to digital inclusion. Our services are for everyone regardless of any differences. We are actively working towards increasing the accessibility and usability of all our online communications, by complying to level AA of the World Wide Web Consortium ( W3C ) Web Content Accessibility Guidelines 2.1 ( WCAG ) as a minimum.
WCAG is the international standard that aims at making digital content accessible for people with disabilities. However, compliance with these guidelines benefits everyone, including people with temporary disabilities as well as those who haven't been diagnosed with a disability yet.
If there are any instances where we might fall short of meeting the minimal level of compliance to WCAG, we will commit to addressing the issues while providing reasonable adjustments whenever possible.
We believe in the innovation power of accessibility and as such we will be always working on solutions to ensure that everyone has the best digital experience with BT.
United States & Canada
For visitors in the United States and Canada, we aim for this website to conform to WCAG 2.1 Level AA, consistent with expectations under the Americans with Disabilities Act and Section 508 in the United States and the Accessible Canada Act and applicable provincial accessibility laws in Canada. If you have difficulty accessing any content, or need information in an alternative format, please contact us at accessibility@bt.com and we will take reasonable steps to provide the information or assistance you need.