General terms

The standard terms governing your BT International agreement.

Below you will find the General Terms that govern our global business product and services whose specific terms are set out here.

Legacy versions of the terms are set out further down this page here.

BT Country	General Terms Version Number
Australia	V1
Bahrain	V1
Brazil	V1
Chile	V1
China	V1
Colombia	V1
Germany	Deutsche Fassung – Juli 2024 English version – July 2024
Hong Kong	V1
India	V1
Ireland	V1
Japan	V1
Mexico	V1
Singapore	V1
South Africa	V1
United Arab Emirates	V1
United Kingdom	V2
United States of America	V1

Legacy Terms

General Terms

BT Country	General Terms Version Number
Bolivia	V1
Costa Rica	V1
Dominican Republic	V1
Ecuador	V1
El Salvador	V1
Germany	Deutsche Fassung – Mai 2022 English version – May 2022
Guatemala	V1
Honduras	V2
Nicaragua	V1
Panama	V1
Paraguay	V1
Peru	V1
Uruguay	V1
United Kingdom	V1

Master Service Agreements (placed after 25th August 2023 and before 18th April 2025)

BT Country	General Terms Version Number
Australia	V1
Bahrain	V1
Belgium	Available on request
Bolivia	V2
Brazil	V2
Chile	V2
Columbia	V2
Costa Rica	V2
Dominican Republic	V2
Ecuador	V2
El Salvador	V2
France	Available on request
Germany	V2
Guatemala	V2
Honduras	V2
Hong Kong	V2
India	V2
Ireland	V2
Italy	Available on request
Japan	V2
Luxembourg	Available on request
Mexico	V2
Netherlands	Available on request
Nicaragua	V2
Panama	V2
Paraguay	V2
Peru	V2
Singapore	V2
South Africa	V2
Spain	Available on request
Sweden	Available on request
Switzerland	V2
United Arab Emirates	V2
United Kingdom	V2
United States of America	V3
Uruguay	V2
Venezuela	V2

Master Service Agreements (pre August 25th 2023)

BT Country	Master Service Agreements Version Number
Australia	V1
Belgium	Available on request
Bolivia	V1
Brazil	V1
Chile	V1
Colombia	V1
Costa Rica	V2
Dominican Republic	V1
Ecuador	V1
El Salvador	V1
France	Available on request
Germany	V1
Guatemala	V1
Honduras	V1
Hong Kong	V1
Ireland	V1
Italy	Available on request
Japan	V1
Luxembourg	Available on request
Mexico	V1
Netherlands	Available on request
Nicaragua	V1
Panama	V1
Paraguay	V1
Peru	V1
Singapore	V1
South Africa	V1
Spain	Available on request
Sweden	Available on request
Switzerland	V1
United Arab Emirates	V1
United Kingdom	V1
United States	V1 - applies to contracts placed on or before 25th August 2023 V2 - applies to contracts placed between 25th August 2023 and 25th October 2023
Uruguay	V1
Venezuela	V1