Security Applications for Global Voice
Protect your organisation, employees and customers with voice security that reduces fraud and supports compliance across any voice, UC or CC platform.
Advanced security for modern voice environments
As organisations modernise their communications, voice channels remain a key target for fraud and cybercrime. BT's Security Applications provide additional layers of protection for global voice services, helping organisations improve security, support compliance and deliver trusted communications experiences across any voice or collaboration platform.
Protect your business from fraud and risk
Reduce exposure to voice fraud, account takeover attempts and social engineering attacks. Our security applications help safeguard your organisation, customers and reputation.
Seamlessly integrated into your voice services
Delivered as part of BT's global voice ecosystem, our solutions integrate transparently with your communications environment without requiring major changes to your existing platforms
Improve security without increasing friction
Use advanced authentication and fraud detection capabilities to strengthen security while maintaining a smooth and efficient experience for users and customers.
Simplify compliance and governance
Support regulatory and security requirements with solutions designed to help protect sensitive information and reduce compliance risks across your voice estate
Secure every voice interaction
Whether you're using a PBX, UC platform, Microsoft Teams, Genesys, Cisco, Webex or another communications solution, our security applications integrated in the global BT voice offer work alongside your existing environment to strengthen protection without disrupting the user experience.
Choose the right security application for your voice environment
FAQs
Voice security solutions reduce the risk of legal fines or losses through fraud. They also improve experiences for employees, customers and agents alike. Our solutions help to make those all-important security steps in a CX environment run seamlessly, saving time and frustration.
When thinking about voice compliance and security, you should consider your customers’ end-to-end journey. Can you afford to risk the financial and reputational damage that a breach could cause? When it comes to compliance, the number of factors and considerations can seem overwhelming. That’s why our specialists are on hand to give you the answers you need and find a solution that’s right for you.